Privacy Policy

Last updated: 11 May 2026

MyValik is committed to protecting your privacy. This policy explains what information we collect, how we use it, and what rights you have over it. It applies to all users of the MyValik website and services.

1. Who we are

MyValik is a legal technology platform serving enrolled advocates across India. For the purposes of the Digital Personal Data Protection Act, 2023, we are the Data Fiduciary in respect of your personal data.

For general queries: hello@myvalik.in

For privacy and grievances: grievance@myvalik.in

2. Information we collect

We collect the following information when you sign up and use MyValik:

  • Name, email address, and phone number. Your phone number is used to deliver WhatsApp hearing reminders (if you subscribe to the WhatsApp Cause List plan) and to verify your identity via OTP
  • District and court details you provide
  • Case and hearing data pulled from eCourts based on the case numbers (CNRs) you enter
  • Judgment bookmarks and search history within the platform
  • Payment information (processed by our payment partner — we do not store card details)
  • Device type and browser information for technical support

About data you enter on behalf of your clients: MyValik is designed to track cases by court case number and CNR — not by client identity. We ask that you do not enter your clients' personal names, contact details, or other identifying information into bookmark labels, matter notes, or any free-text field. You remain solely responsible for any client information you choose to input, and for ensuring you have the lawful authority to do so.

3. How we use your information

  • To provide the cause list and judgment search services you subscribed to
  • To send hearing reminders via WhatsApp (only if you have subscribed to that service)
  • To verify your identity when you sign up or log in, using a one-time password (OTP) sent to your phone number or email
  • To process payments and generate invoices
  • To respond to your support queries
  • To improve the platform based on usage patterns

We do not sell your data to third parties. We do not use your data for advertising.

4. Where your data is stored

All personal data is stored on servers located in India (Bangalore region). We do not transfer your personal data outside India. This is consistent with our obligations under the Digital Personal Data Protection Act, 2023 (DPDP Act).

5. Third-party services (Data Processors)

We use the following third-party services to operate MyValik. Each operates as our Data Processor for the limited purpose described, and is bound by a data processing arrangement requiring them to handle your data in accordance with applicable law:

  • Payment processor — handles payment processing and invoicing. Card and bank details are handled directly by our payment processor; MyValik does not see or store them.
  • WhatsApp delivery partner — delivers hearing reminders via the WhatsApp Business API (cause list subscribers only). Receives your phone number and the message template content.
  • AI provider — produces AI-powered judgment summaries and natural-language search. We send the judgment text and your search query content to the AI provider for processing. We do not send your name, phone number, or payment information. Because your search query is forwarded as-is, we recommend you avoid entering personal names or other identifiers in your queries.
  • eCourts (ecourts.gov.in) — public court data fetched on your behalf using the case identifiers you add to your dashboard. This includes the court orders and proceedings shown in “Case Orders”, which are reproduced verbatim from the public eCourts record. MyValik does not independently store or process any personal data contained in those records beyond what is necessary to display them to you for the case you track.

6. Your rights and how to use them

Under the DPDP Act, 2023, you have the right to:

  • Access the personal data we hold about you
  • Correct or update inaccurate personal data
  • Request deletion of your account and associated personal data
  • Withdraw consent for data processing
  • Nominate another person to exercise these rights on your behalf in the event of your death or incapacity
  • Lodge a grievance with us, and escalate to the Data Protection Board of India if not satisfactorily resolved

How we collect your consent: Your consent is collected at sign-up when you accept these terms and the Privacy Policy. Consent is specific to the services you subscribe to, and is recorded against your account.

How to withdraw consent or exercise any right: Email us at grievance@myvalik.in. We will acknowledge within 48 hours and resolve within 7 working days. Withdrawing consent will result in suspension of your account, since the consent is required to deliver the service. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

7. Data retention

We retain your data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law (e.g. financial records for 7 years as required under Indian tax law).

8. Cookies

We use session cookies strictly to keep you logged in. We do not use tracking cookies or advertising cookies.

9. Data breach notification

In the event of a personal data breach affecting your information, we will notify you and the Data Protection Board of India within the period required under the DPDP Act, 2023, and applicable rules. Our notice will describe the nature of the breach, the categories and approximate volume of data affected, the likely consequences, and the steps we have taken or propose to take to address it.

10. Changes to this policy

If we make material changes to this policy, we will notify you by email at least 14 days before the change takes effect. Continued use of MyValik after that date constitutes acceptance of the updated policy.

11. Grievance Officer

For any privacy-related concern, complaint, or request to exercise the rights described above, please contact our Grievance Officer:

Email: grievance@myvalik.in
Acknowledgement within 48 hours · Resolution within 7 working days

For all other queries, write to hello@myvalik.in.